About Internet Service Plans
Get fiber-fast Internet and phone service for a low monthly rate with multiple service tiers from 25 Mbps to 1 Gbps with no data usage limits or caps. The Town of New Shoreham establishes all plans and pricing to provide options for customers while recognizing the needs and priorities of the Block Island community.
Plans are offered at the industry standard “best effort” and “guaranteed” levels. The most expensive, guaranteed service is typically purchased by high-end users (e.g., businesses with large data transfer needs or mission-critical applications). The promised bandwidth is provided to the user 100% of the time through a dedicated fiber strand.
With “best effort” service, multiple users in a pre-designated area share a fixed amount of bandwidth. Because BroadbandBI is a carefully designed network, any congestion from shared use will go virtually undetected as it takes milliseconds to complete even 1G transactions in short bursts. Our network partners monitor the performance of each subscriber and adjust service to achieve best effort bandwidth. (Think of bandwidth as traffic flow on a highway – if the road is adequately designed, traffic moves along with no issues at the speed limit or even above.) The Town has set the bar high for best effort service with its vendor partners, Sertex and Crocker.
Service Tiers & Pricing - Download PDF
All prices subject to applicable state and federal fees & taxes.
Internet Service Tiers & Pricing
No data limit caps for any service levels.
Installation charges are waived for initial subscribers. New customers joining after the build or those who choose to reconnect after disconnection will be applied the following fees:
- $39.95 for best effort plans
- $200.00 for guaranteed plans
Phone Service & Pricing
Includes unlimited normal use calling in the continental United States (up to 1000 minutes per month). Phone service includes voicemail, 3-way calling, caller ID and call waiting. Business telephone services are also available.
1. Installation is waived for initial subscribers. Installation price applies to new customers joining after the build or those who choose to reconnect after disconnection.