The Help Center is intended to be a repository of more detailed information than is presented in the FAQs. Please check the FAQs first for a quick answer to your question. If you don’t find the answer there, check in the topic sections listed below. As the BroadbandBI network evolves, additional content will be added.

BroadbandBI Help Center Topics

• Network Equipment – ONT & Wi-Fi Router
• Telephone Services (VOIP)
• Network and Internet Speed
• Television & Video Streaming
• Tips for Power Outages
• Affordable Connectivity Program
• Legal Agreements